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Terms & Conditions Agreement

Terms & Conditions

Terms of service and legal agreement governing the access and use of Namah Stay lodging booking platform.

Welcome to Namah Stay

Legal Agreement & Operating Framework

Welcome to Namah Stay, a hospitality and accommodation booking platform operated by BEYOND INFINITY INFRA DEVELOPER PRIVATE LIMITED("Company", "Namah Stay", "we", "our", or "us").

By accessing or using www.namahstay.co.in, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.

1. About Our Services

Platform capabilities & stay offerings

Namah Stay provides an online platform that allows users to:

Browse hotels, resorts, villas, apartments, and holiday accommodations.
Submit booking enquiries.
Make reservations where applicable.
Access travel-related information and offers.
Communicate with our customer support team.

Availability of accommodations is subject to confirmation by the respective property.

2. Eligibility

Age & legal capacity requirements

You must be at least 18 years of age and legally capable of entering into binding agreements to use our services.

3. Booking Confirmation

Validation criteria & cancellation rights

A booking shall be considered confirmed only after:

1. Information

Required information has been submitted.

2. Payment

Payment (if applicable) has been successfully received.

3. Dispatch

Confirmation issued via email, WhatsApp, SMS, or official channel.

Namah Stay reserves the right to decline or cancel any booking due to:

Non-availability
Pricing errors
Fraudulent transactions
Incorrect customer information
Force majeure events

4. Pricing

Rate adjustments & taxes

All prices displayed on the website are subject to change without prior notice. Applicable taxes, government levies, convenience fees, and service charges may be added during checkout wherever applicable.

5. Customer Responsibilities

User conduct & obligations

Users agree to:

Provide accurate information.
Maintain confidentiality of login credentials (if applicable).
Not misuse the website.
Not attempt unauthorized access.
Comply with hotel/property rules during stay.

6. Property Rules

Accommodation policies & house guidelines

Each listed property maintains its own policies regarding:

Check-in & Check-out timings
Occupancy
Pets
Smoking
Visitors
Security deposits
Identification requirements

Guests are responsible for complying with the respective property's rules.

7. Cancellation & Refund

Governing cancellation rules

Cancellation and refund requests shall be governed by our Refund Policyand the individual property's cancellation terms. Some promotional or discounted bookings may be non-refundable.

8. Intellectual Property

Ownership & copyright

All content including:

Logos
Graphics
Images
Website design
Text
Trademarks
Branding

are the exclusive property of BEYOND INFINITY INFRA DEVELOPER PRIVATE LIMITED unless otherwise stated. Unauthorized reproduction is prohibited.

9. Third-Party Links

External services & partner portals

Our website may contain links to third-party websites or booking partners. We are not responsible for their content, privacy practices, services, or transactions. Users access such websites at their own risk.

10. Limitation of Liability

Facilitator role & liability cap

Namah Stay acts as a facilitator between guests and accommodation providers. We shall not be liable for:

Property conditions
Service quality
Delays
Loss of belongings
Personal injuries
Travel disruptions
Natural disasters
Government restrictions

Liability, if any, shall be limited to the amount actually paid to us for the booking.

11. Force Majeure

Uncontrollable events

We shall not be liable for failure to perform obligations due to events beyond our reasonable control including natural calamities, pandemic, government restrictions, war, internet outages, or labour disputes.

12. Modification of Terms

Right to revise terms

Namah Stay reserves the right to modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.

13. Governing Law

Jurisdiction & legal resolution

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Mumbai, Maharashtra.

Contact Us

Corporate & legal communication

Parent Entity

BEYOND INFINITY INFRA DEVELOPER PRIVATE LIMITED

Brand Name:Namah Stay